Privacy Policy dking88 – Our Commitment to Protecting Your Personal Data

Dking88 ("we", "Platform") deeply values the privacy of every member and user of our services. This Privacy Policy is designed to provide full transparency on how we handle your personal data — from the moment you first visit dking88.pro, right through to after you stop using our platform.

This document covers all services offered through the dking88.pro website, including Live Casino games, Sports Betting, Slot Games, deposits, withdrawals, and all other features available on the platform. This policy also applies to any communication between you and the dking88 team through any channel.

Dking88 collects various categories of personal data depending on how you interact with our platform. Below is a detailed summary:

We only collect data necessary for the stated purposes. Each category of data collected has a clear and legitimate justification in line with the principle of data minimisation.

Personal data collected by dking88 is used solely for legitimate purposes necessary for platform operations. The following are the primary uses of your data:

• Account Management: Create, verify and manage your dking88 account, including secure Login processes.
• Transaction Processing: Process deposits, withdrawals and all financial transactions accurately and securely.
• Identity Verification (KYC): Meet compliance requirements to verify the identity and age of members before their first withdrawal is approved.
• Fraud Prevention: Detect and prevent fraudulent activity, money laundering or unauthorised use of the platform.
• Customer Support: Provide technical support and effectively resolve issues reported by members.
• Legal Compliance: Fulfil legal obligations and reporting requirements to relevant authorities when necessary.
• Service Improvement: Analyse usage patterns to enhance the gaming experience and features of the dking88 platform.
• Communication: Send important notifications related to your account, transactions and platform updates.

Dking88 processes your personal data on valid legal grounds. Our data processing relies on one or more of the following bases:

• Contract Performance: Processing necessary to fulfil the agreement between you and dking88, including providing gaming services and processing payments.
• Legal Obligation: Processing necessary to comply with applicable laws, including KYC compliance requirements and anti-money laundering obligations.
• Legitimate Interest: Processing for the legitimate interests of dking88, such as fraud prevention, platform security and service improvement — provided this does not override your fundamental rights.
• Consent: For certain processing activities such as optional marketing communications, we obtain your explicit consent in advance.

Dking88 does not sell your personal data. However, there are limited situations where we share data with carefully selected third parties:

• Payment Service Provider: To process deposits and withdrawals, we share the necessary transaction information with authorised payment processors.
• Identity Verification Provider: Information required for the KYC process is shared with recognised identity verification services.
• Competent Authority: dking88 complies with lawful directives from law enforcement agencies or regulatory bodies when required to do so by law.
• Game Provider: Limited technical information required for game delivery is shared with our licensed game providers.

Dking88 uses cookies and similar tracking technologies to enhance the user experience and analyse platform performance. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information on how users interact with the platform for technical improvement purposes.
• Functional Cookies: Store user preferences such as language and display settings for a more personalised experience.
• Analytics Cookies: Helps us understand usage patterns to make data-driven decisions on platform improvements.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the dking88 platform.

Dking88 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we implement include:

• 256-bit SSL/TLS encryption for all data communication between your device and our servers.
• Encryption of data at rest across all databases storing personal information.
• Strict role-based access control (RBAC) — only authorised personnel may access sensitive data.
• Two-factor authentication (2FA) for staff login to systems containing user data.
• Continuous security monitoring and an active intrusion detection system (IDS) operating 24/7.
• Regular security audits by independent third parties to identify and address system vulnerabilities.
• A comprehensive incident response plan to ensure rapid response in the event of any data breach.

Dking88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, meet legal obligations, or resolve disputes. In general:

• Active Account Data: Retained for the duration your account is active at dking88 and for the required period following account closure.
• Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with applicable financial and tax compliance requirements.
• KYC Records: Retained for a minimum of five (5) years after the business relationship ends, in accordance with anti-money laundering requirements.
• Technical Logs: Typically retained between 90 days and 12 months depending on the log type and security requirements.

Once the retention period expires, your data will be securely deleted or anonymised using industry-recognised methods.

As an individual whose data is processed by dking88, you have the following rights, exercisable at any time:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete data.
• Right to Erasure: In certain situations, you may request the deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your data for certain purposes, including direct marketing.

To exercise any of the above rights, please contact the dking88 data protection team via our support email. We will process your request within 30 calendar days. Please note that certain requests may be subject to review depending on our legal obligations.

As an online platform operating globally, some of your personal data may be processed or stored outside Malaysia. This occurs primarily in the context of:

• Use of cloud service providers whose servers may be located in various countries.
• Communication with international game providers operating across multiple locations.
• Data backup systems to ensure service continuity.

In all cross-border data transfer cases, dking88 ensures that protection equivalent to the standards set out in this Privacy Policy is maintained through appropriate contractual agreements with the receiving party.

Dking88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made:

• The "Updated" date at the top of this document will be revised accordingly.
• We will notify members via in-platform notifications or email for significant changes.
• Continued use of the dking88 platform after a change notice is published will be considered acceptance of the updated terms.

We encourage you to check this page regularly to stay informed on how we protect your privacy.

If you have any questions, concerns, or wish to exercise your privacy rights, you may contact us through the following channels:

• Support Email: [email protected] — for privacy-related enquiries and personal data requests.
• Live Chat: Available 24/7 within the dking88 platform for urgent issues.
• FAQ: Review FAQ page for answers to common privacy questions.